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- Subject: fw : dell & enron order confirmation
- > dell & enron clickathome order confirmation
- >
- > thank you for your enron clickathome order ! please read and retain this
- > e - mail for your records . it contains important information relating to
- > your order that should be used in any future communications with dell .
- >
- > your dell customer number is : 12831939
- >
- > your order number is : 641806518
- >
- > your total " out of pocket " amount : $ 97 . 38
- > the total " out of pocket " amount includes upgrade costs , shipping and
- > taxes .
- >
- >
- > your online sales point of contact :
- > we are here to assist you with your order if needed . our office hours are
- > monday - friday , 8 am - 7 pm central standard time . you can reach our office
- > by calling 1 - 866 - 220 - 3355 or through e - mail at :
- > us _ epp _ clickathome @ dell . com .
- >
- > estimated ship date :
- > we estimate that your order should be shipped on or before 09 11 01 .
- > although we do not anticipate a delay in your order , we cannot guarantee
- > the shipping date as we occasionally run into unexpected delays in
- > manufacturing . your order is being shipped to you under dell ' s terms and
- > conditions of sale found at : www . dell . com .
- >
- > total satisfaction policy :
- > if you wish to cancel your order for any reason within 30 days , we ' ll
- > refund amounts paid by you , minus shipping costs , no questions asked . you
- > are responsible for the cost of shipping your system back to us .
- > epp customer care contact options : 1 - 866 - 220 - 3355 , option 4 or use the
- > e - mail box us relationship epp @ dell . com .
- >
- > how to check order status :
- > if you would like to check the status of your order , please call dell ' s
- > automated order status inquiry system at : 1 - 800 - 433 - 9014 , or visit dell ' s
- > order status page at : .
- >
- >
- > you can also register to have dell e - mail you when your order is shipped ,
- > by going to :
- > .
- >
- > how to reach a technical support representative :
- > once you have received your equipment , if you need to contact a dell
- > technical support representative , please call 1 - 866 - 220 - 3355 , option 3 .
- > you will be asked to give your " service tag number " . the " service tag
- > number " is a five digit alphanumeric number written on the white bar code
- > label on the back of the system . please have this number ready before you
- > contact the technical support representative .
- >
- >
- > thank you for participating in the dell / enron clickathome program . it is
- > my pleasure to work with you .
- >
- > sincerely ,
- lisa carey
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