Subject: fw : dell & enron order confirmation > dell & enron clickathome order confirmation > > thank you for your enron clickathome order ! please read and retain this > e - mail for your records . it contains important information relating to > your order that should be used in any future communications with dell . > > your dell customer number is : 12831939 > > your order number is : 641806518 > > your total " out of pocket " amount : $ 97 . 38 > the total " out of pocket " amount includes upgrade costs , shipping and > taxes . > > > your online sales point of contact : > we are here to assist you with your order if needed . our office hours are > monday - friday , 8 am - 7 pm central standard time . you can reach our office > by calling 1 - 866 - 220 - 3355 or through e - mail at : > us _ epp _ clickathome @ dell . com . > > estimated ship date : > we estimate that your order should be shipped on or before 09 11 01 . > although we do not anticipate a delay in your order , we cannot guarantee > the shipping date as we occasionally run into unexpected delays in > manufacturing . your order is being shipped to you under dell ' s terms and > conditions of sale found at : www . dell . com . > > total satisfaction policy : > if you wish to cancel your order for any reason within 30 days , we ' ll > refund amounts paid by you , minus shipping costs , no questions asked . you > are responsible for the cost of shipping your system back to us . > epp customer care contact options : 1 - 866 - 220 - 3355 , option 4 or use the > e - mail box us relationship epp @ dell . com . > > how to check order status : > if you would like to check the status of your order , please call dell ' s > automated order status inquiry system at : 1 - 800 - 433 - 9014 , or visit dell ' s > order status page at : . > > > you can also register to have dell e - mail you when your order is shipped , > by going to : > . > > how to reach a technical support representative : > once you have received your equipment , if you need to contact a dell > technical support representative , please call 1 - 866 - 220 - 3355 , option 3 . > you will be asked to give your " service tag number " . the " service tag > number " is a five digit alphanumeric number written on the white bar code > label on the back of the system . please have this number ready before you > contact the technical support representative . > > > thank you for participating in the dell / enron clickathome program . it is > my pleasure to work with you . > > sincerely , lisa carey