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- Subject: fw : on call ( revised )
- correction on west desk
- brandee jackson
- 713 - 345 - 4013
- w e e k e n d s y s t e m s a v a i l a b i l i t y
- f o r
- november 2 , 2001 5 : 00 pm through november 5 , 2001 12 : 00 am
- scheduled system outages :
- ardmore data center - facility operations : no scheduled outages .
- azurix : no scheduled outages .
- eb 34 data center - facility operations : no scheduled outages .
- edi :
- impact : corp
- time : fri 11 / 2 / 2001 at 12 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 4 : 00 : 00 am ct
- fri 11 / 2 / 2001 at 10 : 00 : 00 am pt thru sun 11 / 4 / 2001 at 2 : 00 : 00 am pt
- fri 11 / 2 / 2001 at 6 : 00 : 00 pm london thru sun 11 / 4 / 2001 at 10 : 00 : 00 am london
- outage : edi _ qa oracle database upgrade
- environments impacted : corp
- purpose : to comply with corporate standardization
- backout : restore the database to its original state
- contact ( s ) : maria santiago 713 - 345 - 7354
- john kratzer 713 - 345 - 7672
- karen o ' grady 713 - 345 - 7149
- ees :
- impact : ees
- time : thu 11 / 1 / 2001 at 6 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 12 : 00 : 00 am ct
- thu 11 / 1 / 2001 at 4 : 00 : 00 pm pt thru sat 11 / 3 / 2001 at 10 : 00 : 00 pm pt
- fri 11 / 2 / 2001 at 12 : 00 : 00 am london thru sun 11 / 4 / 2001 at 6 : 00 : 00 am london
- outage : migrate eeshou - fslto san
- environments impacted : ees
- purpose : new cluster server is on san and san backups
- this will provide better performance , server redundancy , and backups should complete without problems .
- backout : take new server offline ,
- bring up old servers
- change users profiles back to original settings .
- contact ( s ) : roderic h gerlach 713 - 345 - 3077
- enron center south data center - facility operations : no scheduled outages
- enron north american lans :
- impact : ardmore
- time : sat 11 / 3 / 2001 at 10 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 2 : 00 : 00 am ct
- sat 11 / 3 / 2001 at 8 : 00 : 00 pm pt thru sun 11 / 4 / 2001 at 12 : 00 : 00 am pt
- sun 11 / 4 / 2001 at 4 : 00 : 00 am london thru sun 11 / 4 / 2001 at 8 : 00 : 00 am london
- outage : add redundant connections between ard - cor - ccxl / 2 and ena - cxl / 2 - ard
- environments impacted : all
- purpose : increased bandwidth / resiliency available on the man
- backout : put original equipment / configs back in place
- contact ( s ) : dennis mcgough 713 - 345 - 3143
- impact : ebs
- time : sat 11 / 3 / 2001 at 1 : 00 : 00 pm ct thru sat 11 / 3 / 2001 at 4 : 00 : 00 pm ct
- sat 11 / 3 / 2001 at 11 : 00 : 00 am pt thru sat 11 / 3 / 2001 at 2 : 00 : 00 pm pt
- sat 11 / 3 / 2001 at 7 : 00 : 00 pm london thru sat 11 / 3 / 2001 at 10 : 00 : 00 pm london
- outage : relocate ebs portland servers and switch pdx - 3 wtcpl - swxl
- environments impacted : ebs
- purpose : existing equipment rack removed in order to install new phone system .
- backout : none . space must be vacated .
- contact ( s ) : chris shirkoff 503 - 778 - 0920 8774937918 @ skytel . com
- dave steiner 503 - 703 - 1553
- field services : no scheduled outages .
- internet : no scheduled outages .
- messaging :
- impact : corp notes
- time : fri 11 / 2 / 2001 at 9 : 00 : 00 pm ct thru sat 11 / 3 / 2001 at 1 : 00 : 00 am ct
- fri 11 / 2 / 2001 at 7 : 00 : 00 pm pt thru fri 11 / 2 / 2001 at 11 : 00 : 00 pm pt
- sat 11 / 3 / 2001 at 3 : 00 : 00 am london thru sat 11 / 3 / 2001 at 7 : 00 : 00 am london
- outage : cnotes server reboots
- environments impacted : all users on any of the mailservers listed below
- purpose : scheduled @ 2 week interval
- backout : make sure server comes up .
- contact ( s ) : trey rhodes ( 713 ) 345 - 7792
- impact : ei
- time : fri 11 / 2 / 2001 at 9 : 00 : 00 pm ct thru sat 11 / 3 / 2001 at 1 : 00 : 00 am ct
- fri 11 / 2 / 2001 at 7 : 00 : 00 pm pt thru fri 11 / 2 / 2001 at 11 : 00 : 00 pm pt
- sat 11 / 3 / 2001 at 3 : 00 : 00 am london thru sat 11 / 3 / 2001 at 7 : 00 : 00 am london
- outage : ei notes server maintenance
- environments impacted : ei local / domestic / foreign sites
- purpose : scheduled @ 2 week interval
- backout : n / a
- contact ( s ) : david ricafrente 713 - 646 - 7741
- impact : ees
- time : fri 11 / 2 / 2001 at 8 : 30 : 00 pm ct thru fri 11 / 2 / 2001 at 11 : 30 : 00 pm ct
- fri 11 / 2 / 2001 at 6 : 30 : 00 pm pt thru fri 11 / 2 / 2001 at 9 : 30 : 00 pm pt
- sat 11 / 3 / 2001 at 2 : 30 : 00 am london thru sat 11 / 3 / 2001 at 5 : 30 : 00 am london
- outage : ees notes server reboots
- environments impacted : all users on any of the mailservers listed below
- purpose : scheduled @ 2 week interval on lst and the 3 rd friday of each month .
- backout :
- contact ( s ) : dalak malik 713 - 345 - 8219
- market data : no scheduled outages .
- nt : no scheduled outages .
- os / 2 : no scheduled outages .
- other :
- impact :
- time : sat 11 / 3 / 2001 at 9 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 12 : 00 : 00 am ct
- sat 11 / 3 / 2001 at 7 : 00 : 00 pm pt thru sat 11 / 3 / 2001 at 10 : 00 : 00 pm pt
- sun 11 / 4 / 2001 at 3 : 00 : 00 am london thru sun 11 / 4 / 2001 at 6 : 00 : 00 am london
- outage : migrate ebs common data to corp environment and update dfs
- environments impacted : any user accessing o : ebs
- purpose : will be migrating all common data from o : ebs houston and o : ebs portland to corp servers in houston and their corresponding ebs servers will be decommissioned . o : ebs shepherd and o : ebs loopcentral will also be migrated and their corresponding ebs servers will be decommissioned . o : ebs will be removed from dfs and the dfs entries will be re - inputed in order to decommission the ebs dfs server . this needs to be done as part of the decommissioning of the ebs environment .
- backout : leave ebs data servers and dfs servers online and re - input the dfs links .
- contact ( s ) : mark wolf 713 - 345 - 6389
- impact : hr
- time : sat 11 / 3 / 2001 at 8 : 00 : 00 am ct thru sat 11 / 3 / 2001 at 11 : 00 : 00 am ct
- sat 11 / 3 / 2001 at 6 : 00 : 00 am pt thru sat 11 / 3 / 2001 at 9 : 00 : 00 am pt
- sat 11 / 3 / 2001 at 2 : 00 : 00 pm london thru sat 11 / 3 / 2001 at 5 : 00 : 00 pm london
- outage : replace cd - rom in hr - db - 5
- environments impacted : hr lan
- purpose : the cd - rom drive has failed and needs to be replaced .
- backout :
- contact ( s ) : brandon bangerter 713 - 345 - 4904
- mark calkin 713 - 345 - 7831
- raj perubhatla 713 - 345 - 8016 281 - 788 - 9307
- impact : nahou - rem 2
- time : sun 11 / 4 / 2001 at 1 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 1 : 30 : 00 pm ct
- sun 11 / 4 / 2001 at 11 : 00 : 00 am pt thru sun 11 / 4 / 2001 at 11 : 30 : 00 am pt
- sun 11 / 4 / 2001 at 7 : 00 : 00 pm london thru sun 11 / 4 / 2001 at 7 : 30 : 00 pm london
- outage : upgrade nahou - rem 2 server with latest remedy patch
- environments impacted : remedy reporting server
- purpose : plug a memory leak in the current version patch .
- backout : remove the new executable and rename the arserver . old to arserver . exe
- contact ( s ) : james weaver 713 - 345 - 4810
- sitara : no scheduled outages .
- sun / oss system : no scheduled outages .
- telephony : no scheduled outages
- terminal server : no scheduled outages .
- unify : no scheduled outages .
- for assistance
- ( 713 ) 853 - 1411 enron resolution center
- specific help :
- information risk management ( 713 ) 853 - 5536
- sap / isc ( 713 ) 345 - 4727
- unify on - call ( 713 ) 284 - 3757 [ pager ]
- sitara on - call ( 713 ) 288 - 0101 [ pager ]
- rus / gops / geotools / aprs ( 713 ) 639 - 9726 [ pager ]
- oss / ua 4 / tarp ( 713 ) 285 - 3165 [ pager ]
- cpr ( 713 ) 284 - 4175 [ pager ]
- edi support ( 713 ) 327 - 3893 [ pager ]
- ees help desk ( 713 ) 853 - 9797 or ( 888 ) 853 - 9797
- tds - trader decision support on - call ( 713 ) 327 - 6032 [ pager ]
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