Subject: on call
brandee jackson
713 - 345 - 4013
w e e k e n d s y s t e m s a v a i l a b i l i t y
f o r
november 2 , 2001 5 : 00 pm through november 5 , 2001 12 : 00 am
scheduled system outages :
ardmore data center - facility operations : no scheduled outages .
azurix : no scheduled outages .
eb 34 data center - facility operations : no scheduled outages .
edi :
impact : corp
time : fri 11 / 2 / 2001 at 12 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 4 : 00 : 00 am ct
fri 11 / 2 / 2001 at 10 : 00 : 00 am pt thru sun 11 / 4 / 2001 at 2 : 00 : 00 am pt
fri 11 / 2 / 2001 at 6 : 00 : 00 pm london thru sun 11 / 4 / 2001 at 10 : 00 : 00 am london
outage : edi _ qa oracle database upgrade
environments impacted : corp
purpose : to comply with corporate standardization
backout : restore the database to its original state
contact ( s ) : maria santiago 713 - 345 - 7354
john kratzer 713 - 345 - 7672
karen o ' grady 713 - 345 - 7149
ees :
impact : ees
time : thu 11 / 1 / 2001 at 6 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 12 : 00 : 00 am ct
thu 11 / 1 / 2001 at 4 : 00 : 00 pm pt thru sat 11 / 3 / 2001 at 10 : 00 : 00 pm pt
fri 11 / 2 / 2001 at 12 : 00 : 00 am london thru sun 11 / 4 / 2001 at 6 : 00 : 00 am london
outage : migrate eeshou - fslto san
environments impacted : ees
purpose : new cluster server is on san and san backups
this will provide better performance , server redundancy , and backups should complete without problems .
backout : take new server offline ,
bring up old servers
change users profiles back to original settings .
contact ( s ) : roderic h gerlach 713 - 345 - 3077
enron center south data center - facility operations : no scheduled outages
enron north american lans :
impact : ardmore
time : sat 11 / 3 / 2001 at 10 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 2 : 00 : 00 am ct
sat 11 / 3 / 2001 at 8 : 00 : 00 pm pt thru sun 11 / 4 / 2001 at 12 : 00 : 00 am pt
sun 11 / 4 / 2001 at 4 : 00 : 00 am london thru sun 11 / 4 / 2001 at 8 : 00 : 00 am london
outage : add redundant connections between ard - cor - ccxl / 2 and ena - cxl / 2 - ard
environments impacted : all
purpose : increased bandwidth / resiliency available on the man
backout : put original equipment / configs back in place
contact ( s ) : dennis mcgough 713 - 345 - 3143
impact : ebs
time : sat 11 / 3 / 2001 at 1 : 00 : 00 pm ct thru sat 11 / 3 / 2001 at 4 : 00 : 00 pm ct
sat 11 / 3 / 2001 at 11 : 00 : 00 am pt thru sat 11 / 3 / 2001 at 2 : 00 : 00 pm pt
sat 11 / 3 / 2001 at 7 : 00 : 00 pm london thru sat 11 / 3 / 2001 at 10 : 00 : 00 pm london
outage : relocate ebs portland servers and switch pdx - 3 wtcpl - swxl
environments impacted : ebs
purpose : existing equipment rack removed in order to install new phone system .
backout : none . space must be vacated .
contact ( s ) : chris shirkoff 503 - 778 - 0920 8774937918 @ skytel . com
dave steiner 503 - 703 - 1553
field services : no scheduled outages .
internet : no scheduled outages .
messaging :
impact : corp notes
time : fri 11 / 2 / 2001 at 9 : 00 : 00 pm ct thru sat 11 / 3 / 2001 at 1 : 00 : 00 am ct
fri 11 / 2 / 2001 at 7 : 00 : 00 pm pt thru fri 11 / 2 / 2001 at 11 : 00 : 00 pm pt
sat 11 / 3 / 2001 at 3 : 00 : 00 am london thru sat 11 / 3 / 2001 at 7 : 00 : 00 am london
outage : cnotes server reboots
environments impacted : all users on any of the mailservers listed below
purpose : scheduled @ 2 week interval
backout : make sure server comes up .
contact ( s ) : trey rhodes ( 713 ) 345 - 7792
impact : ei
time : fri 11 / 2 / 2001 at 9 : 00 : 00 pm ct thru sat 11 / 3 / 2001 at 1 : 00 : 00 am ct
fri 11 / 2 / 2001 at 7 : 00 : 00 pm pt thru fri 11 / 2 / 2001 at 11 : 00 : 00 pm pt
sat 11 / 3 / 2001 at 3 : 00 : 00 am london thru sat 11 / 3 / 2001 at 7 : 00 : 00 am london
outage : ei notes server maintenance
environments impacted : ei local / domestic / foreign sites
purpose : scheduled @ 2 week interval
backout : n / a
contact ( s ) : david ricafrente 713 - 646 - 7741
impact : ees
time : fri 11 / 2 / 2001 at 8 : 30 : 00 pm ct thru fri 11 / 2 / 2001 at 11 : 30 : 00 pm ct
fri 11 / 2 / 2001 at 6 : 30 : 00 pm pt thru fri 11 / 2 / 2001 at 9 : 30 : 00 pm pt
sat 11 / 3 / 2001 at 2 : 30 : 00 am london thru sat 11 / 3 / 2001 at 5 : 30 : 00 am london
outage : ees notes server reboots
environments impacted : all users on any of the mailservers listed below
purpose : scheduled @ 2 week interval on lst and the 3 rd friday of each month .
backout :
contact ( s ) : dalak malik 713 - 345 - 8219
market data : no scheduled outages .
nt : no scheduled outages .
os / 2 : no scheduled outages .
other :
impact :
time : sat 11 / 3 / 2001 at 9 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 12 : 00 : 00 am ct
sat 11 / 3 / 2001 at 7 : 00 : 00 pm pt thru sat 11 / 3 / 2001 at 10 : 00 : 00 pm pt
sun 11 / 4 / 2001 at 3 : 00 : 00 am london thru sun 11 / 4 / 2001 at 6 : 00 : 00 am london
outage : migrate ebs common data to corp environment and update dfs
environments impacted : any user accessing o : ebs
purpose : will be migrating all common data from o : ebs houston and o : ebs portland to corp servers in houston and their corresponding ebs servers will be decommissioned . o : ebs shepherd and o : ebs loopcentral will also be migrated and their corresponding ebs servers will be decommissioned . o : ebs will be removed from dfs and the dfs entries will be re - inputed in order to decommission the ebs dfs server . this needs to be done as part of the decommissioning of the ebs environment .
backout : leave ebs data servers and dfs servers online and re - input the dfs links .
contact ( s ) : mark wolf 713 - 345 - 6389
impact : hr
time : sat 11 / 3 / 2001 at 8 : 00 : 00 am ct thru sat 11 / 3 / 2001 at 11 : 00 : 00 am ct
sat 11 / 3 / 2001 at 6 : 00 : 00 am pt thru sat 11 / 3 / 2001 at 9 : 00 : 00 am pt
sat 11 / 3 / 2001 at 2 : 00 : 00 pm london thru sat 11 / 3 / 2001 at 5 : 00 : 00 pm london
outage : replace cd - rom in hr - db - 5
environments impacted : hr lan
purpose : the cd - rom drive has failed and needs to be replaced .
backout :
contact ( s ) : brandon bangerter 713 - 345 - 4904
mark calkin 713 - 345 - 7831
raj perubhatla 713 - 345 - 8016 281 - 788 - 9307
impact : nahou - rem 2
time : sun 11 / 4 / 2001 at 1 : 00 : 00 pm ct thru sun 11 / 4 / 2001 at 1 : 30 : 00 pm ct
sun 11 / 4 / 2001 at 11 : 00 : 00 am pt thru sun 11 / 4 / 2001 at 11 : 30 : 00 am pt
sun 11 / 4 / 2001 at 7 : 00 : 00 pm london thru sun 11 / 4 / 2001 at 7 : 30 : 00 pm london
outage : upgrade nahou - rem 2 server with latest remedy patch
environments impacted : remedy reporting server
purpose : plug a memory leak in the current version patch .
backout : remove the new executable and rename the arserver . old to arserver . exe
contact ( s ) : james weaver 713 - 345 - 4810
sitara : no scheduled outages .
sun / oss system : no scheduled outages .
telephony : no scheduled outages
terminal server : no scheduled outages .
unify : no scheduled outages .
for assistance
( 713 ) 853 - 1411 enron resolution center
specific help :
information risk management ( 713 ) 853 - 5536
sap / isc ( 713 ) 345 - 4727
unify on - call ( 713 ) 284 - 3757 [ pager ]
sitara on - call ( 713 ) 288 - 0101 [ pager ]
rus / gops / geotools / aprs ( 713 ) 639 - 9726 [ pager ]
oss / ua 4 / tarp ( 713 ) 285 - 3165 [ pager ]
cpr ( 713 ) 284 - 4175 [ pager ]
edi support ( 713 ) 327 - 3893 [ pager ]
ees help desk ( 713 ) 853 - 9797 or ( 888 ) 853 - 9797
tds - trader decision support on - call ( 713 ) 327 - 6032 [ pager ]