Subject: may hours survey attached please find the hours survey and instructions for the month of may , 2000 . i am sending the survey out this time as an opportunity to introduce myself to those of you i have not yet met . i am being asked to take a direct roll in the further development and rollout of the operations pricing model ( fka transaction cost model ) . in the past , i have directed the implementation of several pricing systems based on activity based costing similar to the operations pricing model ( opm ) . over the past couple of weeks my observations of the model have lead me to be concerned with the quality of data used in the model . it will take efforts by both you and the opm team to get to a satisfactory level of data quality . this process can start with this months data collection efforts . please pay particular attention this month as the " bar is being raised " by the management of energy operations for data quality and timeliness . while completing the survey , take this time to review last month ' s numbers . please return these surveys to shari mao by end of day friday , june 2 . please note the following changes : the nat gas rc ' s will now see deal validation and transportation rate activities therefore , these surveys will be notably longer but will not necessarily take more time if the survey does not contain an activity that your team spends time on , please do not type any activities in the survey . contact jennifer reside at # 35971 to discuss how to proceed . if you have any questions relating to the model or this survey , or are unable to meet the survey due date , please call jennifer reside at # 35971 ( shari is on vacation this week ) .