Subject: procedure for adding new capacity tickets for multi - desk service utilization - revised revision in bold . pass on to any who may need this . in order to provide the ability to track transport expense by desk , sitara was modified to allow multiple transport capacity tickets for the same service contract provided that they are for different desks and only one is tagged as " primary " . here is the procedure for setting up new capacity tickets to reflect the " other " desks : a . you will probably first notice this via a warning / error message in path manager when building a new path . the message will read something like " source / destination 123456 for desk imct does not match service contract 3434 and will be removed . " b . make note of the deal number in the service list of the service contract that you were using in the new path . c . open that transport capacity deal in sitara . then hit copy . d . on the new deal : change the buyer from the old desk to the new desk that matches the supply or market deal that you are pathing with . if it a deal for which we are agent , then don ' t change the buyer but instead change the agent to the new desk . the " primary " deal will carry the actual agent . the agent contract will get cleared . re - select the agent contract . changing the buyer causes the contract field to get blanked out . re - select the pipeline contract . just above the various exchange line items is a primary deal check box . un - check it . on each exchange line item , change the mdq to zero and for any negotiated rates , uncheck them as well . the " primary " deal will carry the mdq and any negotiated demand , commodity or fuel . hit release . e . you may need to re - retrieve path manager . you should see the deal number in the service list now read " multiple " . right - click / service deals will list the specific deals . f . re - build the path as you originally desired . the warning / error message should not appear again . this could occur for any combination of desk and service contract . please file this in your " call dave if i can ' t find this " folder . thanks , d . n .